Insights & Resources

Expert guidance on HR, workforce management, and employment law

28 Years in Workforce Management Taught Me What Was Missing — So I Built It
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28 Years in Workforce Management Taught Me What Was Missing — So I Built It

ABS: Activity Based Scheduling Beyond the Rota: Solving the Scheduling Problem No One Else Would

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The WfM Blueprint: A Five Step Journey to Workforce Control (Step 2)
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The WfM Blueprint: A Five Step Journey to Workforce Control (Step 2)

Here we continue breaking down the Workforce Management (WfM) framework in practical terms — how each core principle supports the five-step   work...

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Right, Compliant and Provable
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Right, Compliant and Provable

The Employment Rights Act 2025 (ERA 25) doesn't just ask employers to comply with employment law

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Zero Hours Contracts: A Summary of Current Guidance for Employers
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Zero Hours Contracts: A Summary of Current Guidance for Employers

The UK government's consultation on ending one-sided flexibility in zero hours and similar contracts, part of the wider "Make Work Pay" agenda, has no...

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The WfM Blueprint: A Five Step Journey to Workforce Control (Step 1)
Blog

The WfM Blueprint: A Five Step Journey to Workforce Control (Step 1)

Here we begin breaking down the Workforce Management (WfM) framework in practical terms — how each core principle supports the five-step workforce ...

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Why Workforce Management Is More Important Than Ever
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Why Workforce Management Is More Important Than Ever

For years, Workforce Management (WfM) was seen as a corporate and call-centre discipline — a way to keep large, complex operations efficient and cos...

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Wage Theft vs Time Theft: Why Actual Hours Matter
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Wage Theft vs Time Theft: Why Actual Hours Matter

Events in different countries still have an impact in our own.

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