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Services & support

Software is half the job. We help with the rest.

SA12 is a team of workforce management specialists. We set you up, move your data across, train your managers and stay on hand, with consultancy hours included in every subscription.

14-day free trialNo card neededRolling monthly, no lock-in

Our services

Implementation

We configure your sites, positions, pay rates, leave rules and working-time settings with you, import your staff and get managers and employees onto the app.

  • Sites, roles and permissions set up
  • Staff imported from your spreadsheets
  • Leave types, TOIL and bank holiday rules
  • Managers trained on rotas and approvals

WfM consultancy, included

Every subscription includes workforce management consultancy hours each year, rising with your plan, to review rota patterns, overtime and labour cost with a specialist.

  • Rota and shift-pattern reviews
  • Overtime and labour cost analysis
  • Working Time compliance checks
  • Process advice as you grow

UK support

A UK team on the phone, by email and through in-app support tickets, Monday to Friday, 9am to 5:30pm, with a searchable knowledge base any time.

  • Phone: 0330 133 0716
  • Email: info@sa12.co.uk
  • Support tickets from the app
  • Knowledge base articles

Partner plans for HR consultancies

Run your clients' HR under your own brand: your logo, colours and name, an agency portal to manage every client, and your own client pricing.

  • White-label branding
  • Manage all clients from one portal
  • Step into client accounts to help
  • Plans from £99 a month
Getting started

From sign-up to live

Try it

Start a free 14-day trial with every module on, or book a demo and we'll show you on your own shift patterns.

Set up

We configure your account with you and import your staff, keeping everything from your trial.

Go live

Your team installs the app from a link, and you publish your first rota.

Improve

Use your included consultancy hours to tune rotas, overtime and labour cost.

Get started today

Talk to a workforce specialist this week.

Start a free trial and have your team set up in minutes, or book a 20-minute demo and we'll show you on your own shift patterns.

14-day free trialNo card neededRolling monthly, no lock-in
Start free trial Demo