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WfMHubvsWhen I Work

The When I Work alternative made for UK teams.

When I Work is a US scheduling app billed in dollars, with no HR module. WfMHub is built in the UK for UK rules, with rotas, clocking and HR together.

14-day free trialNo card neededRolling monthly, no lock-in
9features WfMHub includes that When I Work doesn't offer
6more it sells as add-ons
£ GBPbilled in pounds, not US dollars
UKservers, support hours and rules
The short version

A US scheduler, or a UK people platform?

Choose WfMHub if…

  • You want HR records, holiday, absence and documents alongside the rota
  • You want UK data hosting and support in UK hours
  • You want UK rules built in: bank holidays, TOIL, Bradford Factor, Working Time Directives
  • You use Xero Payroll UK

When I Work may suit you if…

  • Your operation is mainly in the US

What switching looks like

  • Start a free 14-day trial; no card, every module on
  • Import your staff from a CSV export in minutes
  • Your trial converts in place: same data, logins and web address
  • Rolling monthly once you're live, with 30 days' notice
Feature by feature

WfMHub vs When I Work: the full comparison

47 features across rotas, time and attendance, leave, HR, payroll and the platform itself.

atlasHR and WfMHub compared with When I Work
Feature atlasHR · WfMHubby SA12 When I WorkShift scheduling
Trial & terms
Free trial 14 days, no card 14 days, no card
Contract Rolling monthly, 30 days' notice Monthly or annual; charged in US$
Rotas & scheduling
Drag-and-drop rota builder Included Included
Rota templates & repeat patterns Included Included
Open shifts staff can claim Included Included
Shift swaps Included Included
Staff availability Included Included
Labour cost on the rotaSee wage cost as you build the rota Included Included
Auto-fill / AI scheduling Paid add-on or higher plan Included
Multiple sites Included Included
Time & attendance
Clock in/out on a phone Included Paid add-on or higher plan
GPS / geofenced clocking Included Paid add-on or higher plan
Shared kiosk / tablet clock Not offered Paid add-on or higher plan
Photo at clock-in Included Paid add-on or higher plan
Timesheets & approvals Included Paid add-on or higher plan
Break tracking Included Paid add-on or higher plan
Overtime Included Paid add-on or higher plan
Working Time DirectivesRest breaks, 11-hour rest, 48-hour week Included Partly / limited
Holiday & absence
Holiday requests & approvals Included Included
UK bank holidays built in Included Not published
Pro-rata entitlements Included Partly / limited
Time off in lieu (TOIL) Included Not published
Sickness recording Included Included
Bradford Factor Included Not offered
Return-to-work forms Included Not offered
Core HR
Employee records Included Partly / limited
Employee self-service Included Included
Onboarding Included Partly / limited
Document storage Included Partly / limited
E-signatures Paid add-on or higher plan Not offered
Contract & letter templates Included Not offered
Performance reviews Included Not offered
Training & certificate tracking Included Partly / limited
Expenses Included Not offered
Recruitment / careers page Included Not offered
Disciplinary & grievance cases Included Not offered
Right-to-work checks Included Not offered
Announcements & team chat Included Included
Reports & analytics Included Included
Payroll
Built-in UK payroll (PAYE/RTI) Not offered Not offered
Payroll software integrationsXero, Sage, QuickBooks and similar Included Partly / limited
Platform & support
iPhone app Included Included
Android app Included Included
UK/EU data hosting Included Not offered
Two-factor sign-in Included Included
Single sign-on Included Included
Open API Included Included
Multiple companies / agencies Included Partly / limited
White-label branding Included Not published
IncludedIncludedPartly / limitedPartly / limitedPaid add-on or higher planPaid add-on or higher planNot offeredNot offeredNot publishedNot published

Competitor information comes from each vendor's own website, help centre and price pages, checked on 19/10/2026. Prices are in pounds sterling, excluding VAT; where a vendor only publishes US dollars we converted at the rate shown on its page. "Not published" means we couldn't confirm it either way. Spotted something out of date? Tell us and we'll correct it. Full sources are listed on each comparison page.

Fair's fair

Where When I Work is strong

  • Ease of use and an intuitive interface are the most-cited strengths on G2 (G2 ease-of-use score 8.7 on its employee scheduling category page). [source]
  • Low entry price: published per-user prices from US$2.50 (£1.88) per user/month with unlimited users and a 14-day no-card trial; Capterra reviewers frequently describe it as affordable. [source]
  • Reviewers praise shift swapping, staff picking up open shifts themselves and prompt shift/time-off notifications. [source]
  • Highly rated mobile apps: 4.7 on the UK App Store (1,218 ratings) and 4.7 on Google Play (76.5k reviews). [source]
  • Capterra's review summary reports roughly 90% positive sentiment and most reviewers praising support responsiveness during setup and troubleshooting. [source]
Why teams look elsewhere

Common themes in When I Work reviews

  • Reliability: Capterra's review summary lists recurring glitches/crashes and app instability; G2's summary notes occasional performance issues such as slow loading. [source]
  • Notifications/alerts described by Capterra reviewers as inconsistent (delayed or missed) or, for others, too frequent. [source]
  • Billing complaints: Trustpilot reviewer could not get help after missing an annual-plan change deadline; vendor policy is no refunds and seats are sold in bundles of 5 or 10 (a Capterra reviewer also complained about buying seats in groups of 5). [source]
  • Permission controls described as too coarse in Capterra's review summary; G2 reviewers dislike changes to shift blocking/drag-and-drop and find the colour options overwhelming. [source]
  • Time clock is an extra-cost add-on (+£1.13 to £1.50 per user/month) despite the pricing FAQ saying every plan includes time and attendance. [source]
Why WfMHub

UK rules, UK hours, UK pounds

When I Work is a capable scheduler, but it bills in US dollars, hosts data mainly in the US and supports customers in US Central hours. It has no HR module, and its payroll links are for US, Canadian and Indian payroll.

WfMHub keeps everything in pounds and in the UK: the rota and offline clocking, plus HR records, holiday with UK bank holidays, TOIL, the Bradford Factor and a document drive.

oakfield.wfmhub.co.uk/rota
The WfMHub rota calendar for Oakfield Kitchens: a week of colour-coded kitchen, front-of-house and bar shifts across two sites, two unassigned open shifts, 29 published shifts, 215 hours and £2,888.04 total labour cost
14:52
The WfMHub staff app home screen: clocked in at Market Street Café with GPS accuracy of 9 metres, a running shift timer, Clock out and Start break buttons, and today's shift
FAQ

WfMHub vs When I Work: your questions

How is pricing different?
When I Work bills in US dollars and sells the time clock as an add-on, and it has no HR module, so you'd need a separate HR system. WfMHub includes rotas, clocking and HR in one plan in pounds, with atlasHR from £2.50 per user.
Where is WfMHub's data hosted?
On UK servers, with backups in London.
Does WfMHub connect to UK payroll?
Approved hours can be pushed into Xero Payroll UK from each payroll run, or exported as a CSV of gross pay for any payroll provider.
How do I switch?
Export your team and import them as a CSV, set up your sites and shift templates, and publish. The free trial keeps everything.
Get started today

Built for UK teams. Try it free.

Start a free trial and have your team set up in minutes, or book a 20-minute demo and we'll show you on your own shift patterns.

14-day free trialNo card neededRolling monthly, no lock-in
Sources for When I Work (checked 19/10/2026)

Everything we say about When I Work comes from the pages below. Vendors change their plans; if anything here is out of date, email info@sa12.co.uk and we'll fix it. When I Work is a trademark of its owner; SA12 is not affiliated with it.

  1. https://api.frankfurter.dev/v1/latest?from=USD&to=GBP,EUR
  2. https://apidocs.wheniwork.com/external/index.html
  3. https://apps.apple.com/gb/app/time-clock-terminal/id1371641570
  4. https://apps.apple.com/gb/app/when-i-work-staff-scheduling/id383126470
  5. https://help-peoplehr.theaccessgroup.com/en/articles/12136657-integrate-when-i-work-with-peoplehr
  6. https://help.wheniwork.com/articles/add-timeclock-and-attendance-to-your-plan-computer/
  7. https://help.wheniwork.com/articles/all-about-breaks/
  8. https://help.wheniwork.com/articles/auto-assign-shifts/
  9. https://help.wheniwork.com/articles/contacting-us-computer/
  10. https://help.wheniwork.com/articles/create-an-additional-workplace/
  11. https://help.wheniwork.com/articles/currency-settings-computer/
  12. https://help.wheniwork.com/articles/customer-data-privacy-reference/
  13. https://help.wheniwork.com/articles/forecast-tools/
  14. https://help.wheniwork.com/articles/frequently-asked-account-billing-questions/
  15. https://help.wheniwork.com/articles/getting-access-to-the-when-i-work-api-computer/
  16. https://help.wheniwork.com/articles/how-tracking-absences-works/
  17. https://help.wheniwork.com/articles/integrations-to-when-i-work/
  18. https://help.wheniwork.com/articles/language-support/
  19. https://help.wheniwork.com/articles/manage-time-off-accrual-policies-computer/
  20. https://help.wheniwork.com/articles/manage-user-seats/
  21. https://help.wheniwork.com/articles/managing-documents-computer/
  22. https://help.wheniwork.com/articles/max-hours-enforcement-reference/
  23. https://help.wheniwork.com/articles/photo-clock-in-reference/
  24. https://help.wheniwork.com/articles/quickbooks-online-integration/
  25. https://help.wheniwork.com/articles/rippling-api-payroll-integration/
  26. https://help.wheniwork.com/articles/scheduling-rules-reference/
  27. https://help.wheniwork.com/articles/security-reference-guide/
  28. https://help.wheniwork.com/articles/setting-overtime-alerts-computer/
  29. https://help.wheniwork.com/articles/setting-up-a-time-clock-terminal/
  30. https://help.wheniwork.com/articles/single-sign-on-saml-v2/
  31. https://help.wheniwork.com/articles/switching-to-a-different-plan-computer/
  32. https://help.wheniwork.com/articles/time-off-settings-computer/
  33. https://help.wheniwork.com/articles/using-when-i-work-with-multiple-workplaces/
  34. https://help.wheniwork.com/sitemap-posttype-ht_kb.xml
  35. https://itunes.apple.com/lookup?id=383126470&country=gb
  36. https://open.er-api.com/v6/latest/USD
  37. https://play.google.com/store/apps/details?id=com.thisclicks.wiw&hl=en_GB&gl=GB
  38. https://pricingsaas.com/companies/wheniwork/diffs/2025Q4
  39. https://trust.wheniwork.com/
  40. https://uk.trustpilot.com/review/wheniwork.com
  41. https://wheniwork.com/enterprise
  42. https://wheniwork.com/features/employee-scheduling-software
  43. https://wheniwork.com/features/team-messaging
  44. https://wheniwork.com/features/time-clock
  45. https://wheniwork.com/integrations
  46. https://wheniwork.com/page-data/sq/d/206657177.json
  47. https://wheniwork.com/pricing
  48. https://wheniwork.com/privacy
  49. https://wheniwork.com/security
  50. https://wheniwork.com/sitemap.xml
  51. https://wheniwork.com/terms
  52. https://www.capterra.co.uk/software/121248/when-i-work
  53. https://www.capterra.com/p/121248/When-I-Work/reviews/
  54. https://www.g2.com/products/when-i-work/reviews
  55. https://www.rippling.com/en-GB/lp/when-i-work
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